Apologies for the recent downtime. Our servers were functioning as normal during this period. The outage was due to a connectivity issue at the data centre, which unfortunately was completely out of our control.
We will be working closely with our data centre provider, to ensure this type of failure does not occur again.
At the back end of 2016, Equiphase started a server upgrade programme, which consisted of purchasing a brand new server, as well as upgrading and re-installing the existing servers with SSD drives. 10 months on, and the good news is that the upgrade programme is now complete. Goodbye Helium, Lithium and Boron - Hello Argon, Titanium and Xenon. Read More »
Equiphase is in the process of decommision Boron. Over the weekend, we moved a very large amount of accounts to our brand new "Argon" server. If we look after your email, and your account was on boron, you will need to reconfigure it, if your email client was setup to link direcly to the server rather than via your domain name, If your email ... Read More »
You may or may not know that we've been moving your accounts around. The reason? We are upgrading our infrastructure ... We've invested into a brand new server aka Titanium, which includes superfast SSD drives (if you were previously on our Helium or Lithium servers, you are now on our Titanium server). Helium and Lithium are now fully ... Read More »
