Unfortunately, due to our supplier, cPanel, revising their licencing costs and changing from a per-server billing model to a per-account billing model, we are being forced to increase our costs to cover these new charges. Regrettably, because these costs are so significant, we are unable to absorb them like we would usually do for other small ... Read More »
We changed our default PHP platform to 7.2 on the 7th July 2019. We are continuing to provide PHP 5.6, 7.0 and 7.1 by allowing you to change your PHP version using the "MultiPHP Manager" option within your hosting control panel. However, in 6 months time, we will removing support for PHP 5.6 and PHP 7.0, to ensure security on our services*. Full ... Read More »
PHP 5.6 and 7.0 have been End of Life since the beginning of 2019, these versions are no longer supported or receiving updates from the providers of PHP. Any sites currently using either PHP 5.6 or 7.0, are at risk of potential security or compromise issues. To ensure the security of our servers, we will be removing support for these End of Life ... Read More »
Our servers were upgraded to MySQL 5.7 successfully.
As this was not a major upgrade, we do not envisage any issues with this process. If you find you are having any problems with MySQL after the upgrade, please let us know.
To keep our servers up-to date for speed and security, we are upgrading MySQL from 5.6 to 5.7 on Friday 18th January at 8pm. This is not a major upgrade and we do not envisage any issues with this process. However, we are letting you know that this will be happening. If you find you are having any problems with MySQL after the upgrade, please ... Read More »
Last March we had a major connectivity issue with our third party data centre, resulting in a total of 4 hours down time and 12 hours of slow connections afterwards. As a hosting company we were unhappy about this and began looking into alternatives. We managed to successfully source another data centre, and we plan on moving our servers on the ... Read More »
Apologies for the recent downtime. Our servers were functioning as normal during this period. The outage was due to a connectivity issue at the data centre, which unfortunately was completely out of our control.
We will be working closely with our data centre provider, to ensure this type of failure does not occur again.
At the back end of 2016, Equiphase started a server upgrade programme, which consisted of purchasing a brand new server, as well as upgrading and re-installing the existing servers with SSD drives. 10 months on, and the good news is that the upgrade programme is now complete. Goodbye Helium, Lithium and Boron - Hello Argon, Titanium and Xenon. Read More »
Equiphase is in the process of decommision Boron. Over the weekend, we moved a very large amount of accounts to our brand new "Argon" server. If we look after your email, and your account was on boron, you will need to reconfigure it, if your email client was setup to link direcly to the server rather than via your domain name, If your email ... Read More »
You may or may not know that we've been moving your accounts around. The reason? We are upgrading our infrastructure ... We've invested into a brand new server aka Titanium, which includes superfast SSD drives (if you were previously on our Helium or Lithium servers, you are now on our Titanium server). Helium and Lithium are now fully ... Read More »