Live Help Systems (Revisited)
Posted on Feb 23, 2011 by Darren Kierman
I've discussed various Live Help systems already, but I think I have come across probably (in my opinion) the best one so far:
Livezilla
So what's so special about it? Well the first thing is, it's FREE! As the FAQ page says on the site: "LiveZilla is 100% Freeware. No hidden costs. No catch. Originally, LiveZilla was developed for our very own requirements. At this time we have several commercial projects running so we decided to give this one out for free."
The feature list is remarkable and includes:
* Unlimited Operators and Groups
* Realtime Visitor Monitoring
* Geotracking
* Multiple Website Support
* Customization and Branding
* Windows Desktop Client
* Webcam Support
* Installable from Windows itself (no need of a FTP program or Computer Degree)
Some of the features in this program are not even available in Commerical versions.
Check it out now, and start offering Live Chat Support to your web visitors.
What Our Clients Think
Helpful staff who are at the end of a phone and can talk the most It illiterate of us through installing pages and images etc.
I know that I can ask any question and be given an answer in English and not techie talk!